Frequently Asked Questions

Mindscore is a comprehensive cognitive assessment platform that offers professional IQ tests, personality assessments, skills evaluations, and career guidance. We provide accurate, scientifically-backed tests that help you understand your cognitive abilities and personal traits.

Our tests are developed using rigorous scientific methodology and validated against established psychological standards. Our IQ tests have a 98% accuracy rate and are designed to provide reliable, meaningful results. However, it's important to note that online tests are estimates and should not replace professional psychological evaluation.

Test duration varies by type. Most IQ tests take 20-30 minutes to complete. Personality tests typically take 15-20 minutes, while skills assessments can take 25-35 minutes. You can complete tests at your own pace, and your progress is saved if you need to take a break.

Each test purchase allows you to take the test once. If you'd like to retake a test to see if your results have changed, you can purchase it again at the same price. We recommend waiting at least 6 months between retakes for the most accurate comparison.

When you complete a test, you receive a comprehensive results report that includes detailed analysis, insights, and recommendations. For IQ tests, you also receive a professional certificate that you can download, share on social media, or add to your LinkedIn profile.

Your results are available immediately after completing a test. You can access them anytime by logging into your account and visiting the 'History' section. All results are stored securely and are accessible for lifetime.

Yes! You can share your results and certificates on social media platforms like LinkedIn, Twitter, and Facebook. We also provide shareable links that you can send to friends, family, or employers. You have full control over what you share and with whom.

Our certificates are professional documents that reflect your test results. While they are not official academic credentials, they are recognized by many employers and can be valuable additions to your professional profile. They demonstrate your commitment to self-assessment and personal development.

We use a pay-per-test model with no subscriptions. Each test has a one-time fee (ranging from $1.99 to $2.99), and you only pay for the tests you want to take. There are no hidden fees, recurring charges, or commitments.

We accept all major credit cards and debit cards through our secure payment processor (Stripe). All transactions are encrypted and secure. We do not store your payment information on our servers.

Due to the digital nature of our tests and the immediate access to results, we don't offer refunds. However, if you experience any technical issues that prevent you from completing a test, please contact our support team and we'll be happy to help resolve the issue.

We occasionally offer promotional discounts and special offers. To stay updated on promotions, follow us on social media or sign up for our newsletter. We also offer discounts for bulk purchases or educational institutions.

Yes, we take data security very seriously. All data is encrypted using industry-standard encryption methods. We comply with GDPR and other privacy regulations. Your test results and personal information are never shared with third parties without your explicit consent.

We collect the information necessary to provide our services: your email address for account creation, test responses for scoring, and payment information (processed securely through Stripe). We do not collect unnecessary personal information, and you can delete your account and data at any time.

Yes, you have full control over your data. You can delete your account and all associated data at any time through your account settings. Once deleted, your data cannot be recovered, so please download any results or certificates you want to keep before deleting your account.

No, we never sell your personal data or test results to third parties. Your privacy is important to us, and we only use your data to provide and improve our services. We may use anonymized, aggregated data for research purposes, but this never includes personally identifiable information.

If you experience any technical problems, please contact our support team at support@mindscore.com. We typically respond within 24 hours and will work with you to resolve any issues. If a technical problem prevents you from completing a test, we'll provide a refund or allow you to retake the test at no additional cost.

Mindscore works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience. Our platform is also mobile-responsive and works on tablets and smartphones.

Yes, creating an account is required to take tests and access your results. This ensures your results are securely stored and accessible whenever you need them. Account creation is free and only takes a minute.

Yes! Our platform is fully responsive and works on mobile devices, tablets, and desktop computers. However, for the best experience, especially with IQ tests that may require precise interactions, we recommend using a desktop or tablet.